Back to agenda Navigating the future: opportunities and ethical considerations in AI applications in insurance Thu 13 Jun | 13:20 - 13:40 Main Auditorium Premium VIP Pass AI is transforming how businesses operate and connect with their customers. It is transforming how to create a culture of innovation and deliver an excellent experience for customers. What opportunities and challenges does the implementation of AI present? What are some real-world applications of AI and the compass for its responsible use. Speakers Tjerrie Smit Chief Analytics Officer NN Group Carlos González CEO Nationale-Nederlanden Moderators Josep Celaya CXO: Chief Customer, Marketing & Data Officer Nationale-Nederlanden