Josep Celaya

Josep is the Deputy General Manager and CXO of Nationale-Nederlanden, and therefore a member of its Executive Committee. Josep’s arrival three years ago coincided with the company’s strategic ambition to ‘be a reference in customer experience within the Spanish protection market.’ Since then, he has played a fundamental role in the transformation process, emphasizing current issues such as data, artificial intelligence (AI), and population segments with special needs, such as seniors or exploring consumer product lines like health insurance.

Josep, who holds a degree in Economics, is a renowned professor who teaches training programs at IE, such as the IMBA and MIM. Additionally, he has an MBA from ESADE and has held executive positions in insurance companies, serving on the Executive Committee.