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Florencio Castro - DES-SHOW
10-12 JUNE 2025 | MÁLAGA - FYCMA
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Speaker

Florencio Castro

Position:
Customer Experience Manager
Company:
Planeta Formación y Universidades
Florencio Castro

My role is to lead customer experience for online higher education. Over the last 15 years, I have been driving growth and student satisfaction in the education sector. By combining cutting-edge technology with my passion for people and human behaviour, I develop CX strategies, contributing to sustainable organizational success.

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