10-12 JUNE 2025 | MÁLAGA - FYCMA

Hospitality reimagined: Digital trends redefining guest experiences

Tue 10 Jun | 16:30 - 17:00

Language: Simultaneus translation

This roundtable will explore how the latest digital trends are revolutionizing the guest experience in the hospitality industry. Innovations such as the use of mobile apps, automation systems, augmented reality and chatbots to improve customer interaction, optimize services and deliver personalized experiences that make a difference in an increasingly competitive environment will be discussed.

Speakers
Marc Planas

Marc Planas

CIO

Catalonia Hotels & Resorts

Lucía Martínez Álvarez

Lucía Martínez Álvarez

CIO

AR Hotels and Resorts